Makes complex, ambiguous problems simple.
Hits targets that can't be seen.
Product/Experience Design Lead
Product/Experience Design Lead
Systems/Service thinker
Systems/Service thinker
IA/Content Designer
IA/Content Designer
Researcher
Researcher
Multiple 0-to-1 projects with extraordinary results
Making training obsolete across entire complex, novel enterprise products
Making training obsolete across entire complex, novel enterprise products
Designing across services and processes, driving major biz impact
Designing across services and processes, driving major biz impact
Deep collaboration with stakeholders, developers, and other designers alike
Deep collaboration with stakeholders, developers, and other designers alike
"Nathan's work, leadership, and advocacy all drastically impacted both our design philosophy and product direction, and is a huge part of the reason why the TechOps team has the defacto fastest growing products (by revenue, effectiveness, and popularity) and team in the company, and possibly the industry."