Video game player. Weightlifter. Avid music/dancing fan. Advisor. Philosopher. Systems Thinker. Synesthete. Giant robot enthusiast. Seer of invisible things.
Video game player. Weightlifter. Avid music/dancing fan. Advisor. Philosopher. Systems Thinker. Synesthete. Giant robot enthusiast. Seer of invisible things.
(This guy >)
Hi, I'm Nathan Gao, an Experience Design Lead in NYC. If you looked me up, you may be looking for someone to help you stare down difficult problems. I design software and processes to deeply fit with how people think and work, resulting in immediately understandable products and services no matter how complex the original problem was.
Previous successful work outcomes as Design Lead
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Grew $300,000 product to $200,000,000 (50,000%+)
Captured 85% of the user base for internal product in a year
Scores 80-90% on System Usability Scale
Reduced daily workload for almost every production team in the entire $1B company by up to 50%
Grew product from insignificance to flagship of $1B company (Twice)
80%+ sales rate, 10 times higher than products from rest of company
Made training completely obsolete for new internal infrastructure product
Digitally transformed a $1B company's production team
Grew $300,000 product to $200,000,000 (50,000%+)
Captured 85% of the user base for internal product in a year
Scores 80-90% on System Usability Scale
Reduced daily workload for almost every production team in the entire $1B company by up to 50%
Grew product from insignificance to flagship of $1B company (Twice)
80%+ sales rate, 10 times higher than products from rest of company
Made training completely obsolete for new internal infrastructure product
Digitally transformed a $1B company's production team
Grew $300,000 product to $200,000,000 (50,000%+)
Captured 85% of the user base for internal product in a year
Scores 80-90% on System Usability Scale
Reduced daily workload for almost every production team in the entire $1B company by up to 50%
Grew product from insignificance to flagship of $1B company (Twice)
80%+ sales rate, 10 times higher than products from rest of company
Made training completely obsolete for new internal infrastructure product
Digitally transformed a $1B company's production team
Grew $300,000 product to $200,000,000 (50,000%+)
Captured 85% of the user base for internal product in a year
Scores 80-90% on System Usability Scale
Reduced daily workload for almost every production team in the entire $1B company by up to 50%
Grew product from insignificance to flagship of $1B company (Twice)
80%+ sales rate, 10 times higher than products from rest of company
Made training completely obsolete for new internal infrastructure product
Digitally transformed a $1B company's production team
When talking design, many think of a refined mix of visual communications, concepting, writing, and basic usability. But I also bring into the process qualitative research and data analysis, service and game design, and information architecture, emphasizing making sense out of chaos.
My focus on this principle has yielded tremendous success. I was the lead UXD for a B2B project portal that grew by 50,000%+/$200M revenue and became the flagship product of a now $1B+ company, and an internal work management platform that achieved an 85% adoption rate in less than a year within launch. I drove design and major product direction for both products 0-to-1.
"It's actually difficult to quantify just how much positive impact Nathan's work had on the business, our staff, and our clients; but while every team member is important, the TechOps team, and quite possibly parts of the business at large, would look very different today without him."
