Résumé, 2025

Résumé, 2025

Lead designer and player coach with 10 years of expertise in creating highly successful complex digital products. Accomplishments include leading design on two 0-to-1 incredibly success flagship enterprise product launches.

General strengths

General strengths

Research/strategy
Research/strategy

Complex problem definition

Complex problem definition

Product definition

Product definition

User research, deep synthesis

User research, deep synthesis

Data Analysis

Data Analysis

Systems thinking

Systems thinking

0-to-1 Design

0-to-1 Design

Usability testing

Usability testing

Prototyping

Prototyping

Concept testing

Concept testing

Visual Skills
Visual Skills

Hi-fi, lo-fi user interface design

Hi-fi, lo-fi user interface design

Interaction design

Interaction design

Light motion design

Light motion design

Mapping/Diagramming

Mapping/Diagramming

Other Skills
Other Skills

Information architecture

Information architecture

Content strategy and design

Content strategy and design

Form Design

Form Design

Survey Design

Survey Design

Design mentorship

Design mentorship

Other work

Committee, Interaction Awards

2017 - 2021

Planning committee, IxDA NYC

2019 - 2021

Mentor, UXPA

2019 - 2020

Volunteer, Interaction Week 17

2017

Product Design Lead

Product Design Lead

NORTHWESTERN MUTUAL Nov 2021 - May 2024
NORTHWESTERN MUTUAL
Nov 2021 - May 2024

Designed complex features regularly achieving 80-90% scores on System Usability Scale

Designed complex features regularly achieving 80-90% scores on System Usability Scale

Delivered 6+ major UI refreshes for entire Underwriting and Application journeys w/ PM team

Delivered 6+ major UI refreshes for entire Underwriting and Application journeys w/ PM team

Executed design while mentoring up to 6 designers with 0 to 8 years of experience

Executed design while mentoring up to 6 designers with 0 to 8 years of experience

Established product strategy for major projects with low clarity from stakeholders

Established product strategy for major projects with low clarity from stakeholders

User Experience Design Lead

User Experience Design Lead

(Prior: Designer)
(Prior: Designer)
TRANSPERFECT, TECH-OPS Jul 2015 - Oct 2021 (Designer: Nov 2014 - Jul 2015)
TRANSPERFECT, TECH-OPS
Jul 2015 - Oct 2021
(Designer: Nov 2014 - Jul 2015)
TRANSPERFECT, TECH-OPS Jul 2015 - Oct 2021
(Designer: Nov 2014 - Jul 2015)

Led 0-to-1 design of flagship B2B translations product. Successes include:

Led 0-to-1 design of flagship B2B translations product. Successes include:

  • Revenue growth: $310k to $200m in 7 years (50,000%, YoY: 125% to 1,100%)

  • Grew product from lowest revenue tech product org to company flagship in 3 yrs

  • Sold to customers in 83% of sales attempts, vs 8% for other products in company

  • Clients typically onboarded in 2 days, vs 4 to 8 weeks for other products in company

  • Onboarded over 20,000 users with less than 50 training sessions

Spearheaded design and vision of 0-to-1 work management product. Impact includes:

  • Voluntarily adopted by almost 85% of company user base in 1st year of launch

  • Digitally transformed entire production process for $1B org thru software design alone

  • Reduced daily workload for almost every production team in entire org, up to 50%

  • Drove over 50% of user base to voluntarily shape entire work process around product

Led design of other major 0-to-1 products and features

Led design of other major 0-to-1 products and features

Managed team of 3, providing cover, guidance, and support

Managed team of 3, providing cover, guidance, and support

Spearheaded research, interaction design, spec/copywriting, info. architecture, mapping

Spearheaded research, interaction design, spec/copywriting, info. architecture, mapping

Collaborated cross domains: stakeholders, product, front/backend dev, support, solutions

Collaborated cross domains: stakeholders, product, front/backend dev, support, solutions

Served as domain expert, design advisor, secondary visual designer

Served as domain expert, design advisor, secondary visual designer

Provided process guidance to senior stakeholders, rest of team, & other teams around org

Provided process guidance to senior stakeholders, rest of team, & other teams around org

Favored digital tools
Favored digital tools
Visual Design
Visual
Design

Figma

Figma

Sketch

Sketch

Framer

Framer

Diagramming/IA
Diagramming
/ IA

Whimsical

Whimsical

Figjam

Figjam

Excel

Excel

Prototyping
Prototyping

Axure

Axure

Keynote

Keynote

Light Code

Light Code